Casel Medical Services Inc.

Partnering with Local Community Providers

Nobody understands the unique needs and disparities in health care better than local health care providers. This is because local physicians, pharmacists and other support workers alike are in the best position to understand the needs and circumstances of their local community. In our experience, we find that service users do far better when we collaborate with well-established community providers for this reason, as they would within traditional, stand-alone organizations.

By adding Casel’s programs to these existing local community services, we can move towards a collaborative and integrated delivery of health care, ultimately improving health outcomes for service users.

Clinical Expertise in Evidence Based Practice

Well-supported scientific evidence shows integration of health care services: 

• increases quality, effectiveness, and efficiency of health care

• expands access to care and improves care coordination   

• provides better health outcomes, helps address health disparities, and reduces health care costs for service users

At Casel, we are committed to reducing potential barriers to accessing care. This is why all of our programs offer:

• Ontario Health Insurance Plan (OHIP) coverage for services

• same-day assessment and treatment 

• walk-in option, no appointment or referral needed

No Administrative Hassle

Running and managing safe, effective and efficient health care programs and services involves a variety of complex and vital administrative duties, such as responding to telephone and email inquiries, dealing with incoming and outgoing faxes, and handling necessary paper and electronic documents in a timely manner. Most programs rely heavily on on-site staff members to ensure completion of such duties. This can be challenging and time-consuming.

Casel is different. We employ a trained team of direct care providers, clinical administrators and IT experts. This, along with our advanced cloud-based infrastructure, allows a shift of these administrative duties from your team to ours.

By offloading these duties, our community affiliates report a massive reduction of the workload on their on-site staff members. With Casel’s partnership, new service users require only 5 to 10 minutes, while follow-up cases take about 1 to 2 minutes at most.

Our Stories

In just a few short years, Casel has grown from one site to over 50 locations throughout Ontario.

Our wide range of community affiliates we work alongside include: 

Clinician Testimonial

❝ I have been working in addiction medicine for nearly 20 years and have been watching Ontario's overdose epidemic spiral out of control. For all of us on the front lines, it is clear that we need more addiction medicine services, for more patients, in more communities. But the traditional hospital-based outpatient clinic where I was working was ill-equipped to deal with this rapidly changing health crisis.

Before working with Casel, the best I could do was to help a small group of patients near my clinic. Thanks to Casel's innovative TEEMAP approach, I am now able to provide addiction medicine care to patients in over 40 communities and neighborhoods across Ontario. ❞

Community Affiliate Testimonial

❝ In 2015, Casel opened an addiction medicine program in our town. Prior to that, the nearest addiction medicine program was a one-hour drive away. Many of the addiction-medicine patients in our community needed to make this drive once or even twice a week. Not only was this drive time consuming, it was incredibly expensive. Our town has no bus service, so Ontario Ministry of Community and Social Services was paying for each of these patients to take a taxi cab to the addiction program an hour away.

The estimated cost of cab fares alone for these patients was over $700,000 per year. By implementing a program in our community, Casel is saving taxpayers close to $700,000 a year. ❞